Fire Sprinkler Service Technician

Johnson Controls, Inc.; Cranberry Township (Butler County); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls, Inc. in Cranberry Township, PA is seeking a Fire Sprinkler Technician to service a range of sprinkler systems in commercial, industrial, and residential settings. You will read blueprints, diagnose issues, perform repairs, and document service activities to ensure safety and reliability.

Applicants should have 3+ years in the fire protection field, hold a valid license, be able to travel, and lift heavy equipment. NICET II is preferred. A competitive benefits package is offered.

Qualifications

• Minimum 3+ years in Fire Sprinkler/Suppression industry.
• Ability to read blueprints, submittals and manuals.
• Willingness to travel and lift up to 50–70 lbs.

Responsibilities

• Receive service calls from the Service Resource Center and document issues.
• Contact customer representative to confirm equipment problems.
• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.
• Work with wet, dry, pre-action, deluge, and fire pumps as applicable.
• Follow troubleshooting procedures using manuals and bulletins to diagnose equipment.
• Read and interpret blueprints, diagrams, specs, and manuals.
• Maintain effective customer service and communicate with district staff.
• Complete Service Acknowledgements with proper codes and obtain signatures.
• Participate in on-call rotation and travel as required.
• Perform other duties as assigned.

Skills

Fire sprinkler experience

Blueprints reading

Valid driver's license

Education

High School Diploma or equivalent

State Fire Protection License or Journeyman License

NICET Level II

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
• Contact customer representative and ascertain equipment/systems problems.
• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.
• These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
• Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
• Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature.
• Participate in a scheduled On-call rotation.
• Perform other duties as assigned.

What we look for

• 3+ years of documented experience in Fire Sprinkler/Suppression industry.
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
• High School Diploma or equivalent required.
• Must be willing to travel.
• Ability to follow verbal and written instructions Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
• Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
• Ability to work flexible hours including weekends to meet customer requirements.
• Able to participate in an on-call rotation schedule Overnight travel will be required.
• Demonstrate a high level of customer service Maintain truck inventory to ensure timely response to customer needs.
• Ability to adhere to, implement, and always follow safety guidelines and procedures.
• Strong organizational skills, positive attitude, and an ability to learn quickly.
• Possess a valid driver’s license and driving record that meets company requirements.
• Able to pass a pre-employment background and drug test.
• Must possess and retain current State Fire Protection License or Journeyman License valid.

Preferred

• NICET Level II

HIRING HOURLY RANGE: $25.00- 36.00 (Hourly rate to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This position includes a competitive benefits package. The posted salary range reflectsthe target compensation for this role. However, we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile. If you believe yourbackground warrants consideration beyond the stated range, we encourage you to apply. Tosupport an efficient and fair hiring process, we may use technology assisted tools, includingartificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions areultimately made by human reviewers. For details, please visit the About Us tab on theJohnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us