Fire Sprinkler Service Technician (union)

YDU JC Air Cond & Ref Inc.- Dubai; Totowa (NJ); On-site; USD 96,000 - 131,000; Full time

Benefits offered by this job

Union benefits

On-call rotation included

Job summary

Johnson Controls in Totowa, NJ is seeking a Fire Sprinkler Technician to service commercial, industrial and residential systems. You will read blueprints, diagnose issues, perform repairs, and complete service acknowledgments while coordinating with customers and the Service Resource Center.

The role requires 2+ years in fire sprinkler, ability to lift up to 50-70 lbs, willingness to travel, and a valid driver's license. On-call rotation and weekend hours may be required; NICET II is preferred.

Qualifications

• 2+ years in Fire Sprinkler/Suppression required.
• Able to read blueprints, submittals and manuals.
• Must be able to travel and lift 50–70 lbs.

Responsibilities

• Receive service calls and determine equipment problems.
• Repair sprinkler systems in commercial, industrial, and residential settings.
• Complete service acknowledgements and obtain customer signatures.
• Participate in on-call rotation and travel as required.

Skills

Fire Sprinkler experience

Blueprints interpretation

Travel willingness

Verbal/written instructions

Physical ability

Driver's license

On-call readiness

Customer service

Safety compliance

Education

High School Diploma or equivalent

NICET Level II

Job description

About Johnson Controls

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps. Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment. Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals. Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction. Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature. Participate in a scheduled On-call rotation. Perform other duties as assigned.

What we look for

• 2+ years of documented experience in Fire Sprinkler/Suppression industry
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals
• High School Diploma or equivalent required
• Must be willing to travel.
• Ability to follow verbal and written instructions
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
• Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
• Ability to work flexible hours including weekends to meet customer requirements
• Able to participate in an on-call rotation schedule Overnight travel will be required
• Demonstrate a high level of customer service
• Maintain truck inventory to ensure timely response to customer needs
• Ability to adhere to, implement, and always follow safety guidelines and procedures.
• Strong organizational skills, positive attitude, and an ability to learn quickly
• Possess a valid driver's license and driving record that meets company requirements
• Able to pass a pre-employment background and drug test
• Must possess and retain current required State Fire Protection License or valid Journeyman License, if applicable.
• Preferred NICET Level II

Salary and Benefits

Pay Range: $77.92 hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.

Equal Opportunity

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Company Culture

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.