Fire Sprinkler Service Technician

YDU JC Air Cond & Ref Inc.- Dubai; New Cumberland (Cumberland County); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls in the United States is seeking an experienced Fire Sprinkler Service Technician to service and repair sprinkler and suppression systems across commercial, industrial, and residential sites.

You will follow troubleshooting procedures, read blueprints, maintain truck inventory, travel as needed, and uphold rigorous safety standards while delivering dependable, high‑quality customer service. Must lift up to 70 lbs and work in confined or elevated spaces.

Qualifications

• 7–10 years of documented experience in Fire Sprinkler industry performing service and repair.
• High School Diploma or equivalent required.
• Ability to work flexible hours including weekends.
• Overnight travel may be required.
• Must maintain truck inventory to ensure timely response to customer needs.
• Must adhere to safety guidelines and procedures at all times.
• Possess a valid driver’s license and driving record that meets company requirements.
• Follow verbal and written instructions.
• Capable of performing physical labor to include carrying and moving equipment weighing up to 70 lbs.
• Able to work in unusual positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet.
• Must be able to follow, read and understand all safety requirements.

Responsibilities

• Receive service calls from Service Resource Center and document issues.
• Contact customer representative to ascertain problems.
• Perform service and repairs on sprinkler and suppression systems.
• Follow troubleshooting procedures and refer to manuals and bulletins.
• Read blueprints, diagrams and specifications to diagnose issues.
• Deliver high level of customer service with strong organizational skills.
• Work independently when required.

Skills

Flexible hours

Overnight travel

Truck inventory management

Safety compliance

Valid driver’s license

Reading and following instructions

Physical strength

Work solo

Education

High School Diploma or equivalent

NICET Level II certification (preferred)

Backflow certification (preferred)

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
• Contact customer representative and ascertain equipment/systems problems.
• Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.

How you will do it

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
• Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly.
• Must have the ability to work alone.

What we look for

• Required 7-10 years of documented experience in Fire Sprinkler industry performing service and repair to Sprinkler and Suppression systems.
• High School Diploma or equivalent required.
• Ability to work flexible hours including weekends to meet customer requirements.
• Overnight travel may be required.
• Must maintain truck inventory to ensure timely response to customer needs.
• Must adhere to, implement, and follow safety guidelines and procedures at all times.
• Possess a valid driver’s license and driving record that meets company requirements.
• Follow verbal and written instructions.
• Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
• Must be able to follow, read and understand all safety requirement of the company and the customer.

Preferred

• NICET Level II certification is a plus
• Backflow certification is a plus

HIRING HOURLY RANGE

$25.00-36.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

Benefits

• This position includes a competitive benefits package.

The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.