Fire Sprinkler Service Technician (union)

Johnson Controls; Hauppauge (NY); On-site; USD 68,880,000 - 96,432,000; Full time

Benefits offered by this job

Union benefits

Hourly pay based on CBA

Job summary

Johnson Controls is seeking skilled professionals in Hauppauge, NY, to perform service and repairs on fire sprinkler systems. Applicants must possess 2+ years of experience in the Fire Sprinkler industry, ensuring safety and adherence to guidelines.

The role involves receiving service calls, troubleshooting, and repairing various sprinkler systems. Strong customer service skills and a valid driver’s license are required. Benefits through a local labor union and opportunities for exceptional candidates are available.

Qualifications

• 2+ years of documented experience in the Fire Sprinkler industry performing service and repair.
• Must have a valid driver’s license and a driving record that meets company requirements.
• Capable of performing physical labor, such as carrying and moving equipment weighing up to 70 lbs.

Responsibilities

• Receive service calls and ascertain equipment/system problems.
• Perform service and repairs on various sprinkler systems.
• Follow prescribed troubleshooting procedures and refer to technical manuals.

Skills

Customer service

Organizational skills

Troubleshooting

Technical understanding

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What You Will Do

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.

How You Will Do It

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
• Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly.
• Must have the ability to work alone.

Required

• 2+ years of documented experience in Fire Sprinkler industry performing service and repair to Sprinkler and Suppression systems
• Retain any licenses that are required by National, State and Local codes.
• Must maintain truck inventory to ensure timely response to customer needs
• Must adhere to, implement, and follow safety guidelines and procedures at all times
• Possess a valid driver’s license and driving record that meets company requirements
• Follow verbal and written instructions
• Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
• Must be able to follow, read and understand all safety requirement of the company and the customer

Preferred

• NICET Level II certification is a plus

Pay Range: hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.