Fire Sprinkler Service Technician – On‑Call Field Tech

jci; Charlotte (NC); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls is seeking an experienced Fire Sprinkler technician to inspect, service, and repair sprinkler systems in commercial, industrial, and residential settings. You will read blueprints and manuals, communicate with customers, and work in varied environments, including ladders and tight spaces.

The role requires a minimum of 5 years in the field, a high school diploma, and a valid driver’s license.

Qualifications

• Minimum 5 years of documented experience in Fire Sprinkler/Suppression.
• Ability to read and interpret blueprints, submittals, and manuals.
• High School Diploma or equivalent required.
• Must be able to follow verbal and written instructions.
• Physically capable of carrying/moving equipment up to 50–70 lbs.
• Able to climb ladders, scaffolding, and work in tight spaces up to 40 ft.
• Willing to work flexible hours, weekends, and participate in on-call rotation.
• Overnight travel will be required.
• Valid driver’s license with acceptable driving record.
• Must pass pre-employment background and drug test.
• Current State Fire Protection License or Journeyman License required.

Responsibilities

• Receive service calls from the Service Resource Center and document issues.
• Contact customer representatives to determine problems with equipment.
• Perform service and repairs on sprinkler systems in commercial, industrial, and residential settings.
• Follow manuals and bulletins to diagnose and repair equipment.
• Read and interpret blueprints, submittals, specs, and product manuals.
• Maintain clear communication with customers to ensure satisfaction.
• Complete service acknowledgements electronically with proper coding and signatures.
• Participate in an on-call rotation as scheduled.
• Perform additional duties as assigned.

Skills

Fire Sprinkler

Blueprints interpretation

Customer service

Follow instructions

Physical stamina

Education

High School Diploma

State Fire Protection License

Journeyman License

NICET II certification

Job description

Johnson Controls is seeking an experienced Fire Sprinkler technician to inspect, service, and repair sprinkler systems in commercial, industrial, and residential settings. You will read blueprints and manuals, communicate with customers, and work in varied environments, including ladders and tight spaces.

The role requires a minimum of 5 years in the field, a high school diploma, and a valid driver’s license.