Fire Sprinkler Service Technician

jci; Grand Rapids (MI); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Competitive Starting Pay

On the Job Paid Training

Tuition Reimbursement

Global Advancement Opportunities

Company Vehicle (as applicable)

Referral Bonuses

Comprehensive Benefits

Medical/Dental/Vision insurance

Health Savings Account (HSA)

Life Insurance

401(k) with company match

Disability Insurance

Employee Assistance Program

Wellness Program

Job summary

Johnson Controls International plc. is seeking a skilled Fire Sprinkler Service Technician to handle service and repair tasks on water-based fire protection systems in commercial, industrial, and residential settings.

You will read blueprints, diagnose issues, and perform repairs with a focus on safety and customer satisfaction. The role requires 3–5 years of sprinkler industry experience, strong computer skills, and the ability to work flexible hours, including weekends.

Qualifications

• 3-5 years of documented experience in Fire Sprinkler industry performing service and repair to Sprinkler
• Have computer/phone skills - Word, Excel, Outlook and mobile apps and functions
• Be able to perform service work on all water-based fire protection systems
• High School Diploma or equivalent required
• Ability to work flexible hours including weekends to meet customer requirements
• Must maintain truck inventory to ensure timely response to customer needs
• Must adhere to, implement, and follow safety guidelines and procedures at all times
• Possess a valid driver’s license and driving record that meets company requirements
• Follow verbal and written instructions
• Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc
• Must be able to follow, read and understand all safety requirement of the company and the customer
• This role does require an on-call rotation

Responsibilities

• Receive service calls from Service Resource Center and diagnose issues
• Perform service and repairs on sprinkler systems for various applications
• Read and interpret blueprints, diagrams, submittals, specifications and manuals
• Provide high level customer service with strong organizational skills
• Work independently and follow troubleshooting procedures
• Follow safety guidelines and maintain inventory for quick response

Skills

Fire Sprinkler experience

Computer skills

Education

High School Diploma or equivalent

Tools

NICET certification

Backflow certification

Job description

What we offer:

• Competitive Starting Pay
• On the Job Paid Training
• Tuition Reimbursement
• Global Advancement Opportunities with Unlimited Career Path
• Company Vehicle (as applicable)
• Referral Bonuses
• Comprehensive Benefits
• Medical/Dental/Vision insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) savings plan with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Wellness Program

Sign on Bonus available

What you will do

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.

How you will do it

• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
• Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly.
• Must have the ability to work alone.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment.

What we look for

Required

• 3-5 years of documented experience in Fire Sprinkler industry performing service and repair to Sprinkler
• Have computer/phone skills - Word, Excel, Outlook and mobile apps and functions
• Be able to perform service work on all water-based fire protection systems
• High School Diploma or equivalent required
• Ability to work flexible hours including weekends to meet customer requirements
• Must maintain truck inventory to ensure timely response to customer needs
• Must adhere to, implement, and follow safety guidelines and procedures at all times
• Possess a valid driver’s license and driving record that meets company requirements
• Follow verbal and written instructions
• Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
• Must be able to follow, read and understand all safety requirement of the company and the customer
• This role does require an on-call rotation

Preferred

• NICET certification is a plus
• Backflow certification is a plus
• Fire pump experience a plus

HIRING HOURLY RANGE: $26.05 - 40.00 Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

#LI -AD2

#TechHire

#nicet

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.