Fire Sprinkler Service Technician

Wiginton Corporation; Garner (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

100% Employee-Owned (ESOP)

Competitive pay

401(k) with company match

Medical, dental, and vision insurance

Life insurance

Paid time off and holidays

Ongoing training and development

Career advancement opportunities

Stable year-round work

Supportive team environment

Job summary

Wiginton Fire Systems in Garner, NC is seeking an experienced Fire Sprinkler Service Technician to join our Raleigh-area team. You will inspect, service, repair, troubleshoot, and install fire sprinkler systems at customer locations while delivering exceptional service.

This role requires 3+ years of hands-on sprinkler experience, NFPA knowledge, and strong problem-solving. We offer ESOP ownership, competitive pay, and year-round work with ongoing training and career growth.

Qualifications

• High school diploma or GED required; NICET certification preferred.
• Hands-on fire sprinkler service experience with NFPA codes.
• Strong troubleshooting and communication skills.

Responsibilities

• Inspect, service, repair, troubleshoot, and install fire sprinkler systems at customer locations.
• Diagnose deficiencies and perform inspections, maintenance, and installations.
• Complete service tickets and documentation accurately.
• Communicate professionally with customers and teammates.
• Maintain NFPA standards and safety procedures.
• Operate vehicles and equipment safely; participate in on-call rotation.

Skills

NFPA knowledge

Troubleshooting

Independent work

Customer service

Communication

Education

High school diploma or GED

NICET certification

Job description

Build Your Career with an Employee-Owned Industry Leader

Wiginton Fire Systems is looking for an experienced Fire Sprinkler Service Technician to join our growing Raleigh team. If you're a skilled sprinkler technician who takes pride in quality workmanship, enjoys solving problems in the field, and wants to work for a company that invests in its employees, we'd like to talk with you. For more than 55 years, Wiginton Fire Systems has been protecting lives and property across the Southeast. As a 100% employee-owned (ESOP) company, every employee has the opportunity to share in our success while building a long-term career with one of the region's leading fire protection contractors.This is more than another service technician position. It's an opportunity to join a company that values craftsmanship, safety, customer service, and professional growth.

What You'll Do

As a Fire Sprinkler Service Technician, you'll be responsible for inspecting, servicing, repairing, troubleshooting, and installing fire sprinkler systems at customer locations while delivering exceptional customer service.

Responsibilities include:

• Diagnose and repair fire sprinkler system deficiencies.
• Perform inspections, service, maintenance, and installations on fire sprinkler systems.
• Troubleshoot system issues and recommend appropriate solutions.
• Complete service tickets, inspection reports, and required documentation accurately.
• Communicate professionally with customers, coworkers, and management.
• Maintain compliance with NFPA standards, company policies, and safety procedures.
• Safely operate company vehicles, tools, and equipment.
• Participate in the on-call rotation and respond to emergency service calls as needed.
• Perform other duties as assigned.

What We're Looking For

Required Qualifications

• High school diploma or GED.
• Valid driver's license with an acceptable driving record.
• Minimum of 3 years of hands-on fire sprinkler service experience.
• Working knowledge of NFPA codes and standards.
• Strong troubleshooting and problem-solving abilities.
• Ability to work independently with minimal supervision.
• Excellent communication and customer service skills.

Preferred Qualifications

• 4-6 years of fire sprinkler service experience.
• NICET certification.
• Experience with other fire protection systems such as fire alarm, suppression, or extinguishers.

Please note: This position requires previous fire sprinkler service experience. Candidates without applicable experience will not be considered.

Why Wiginton?

When you join Wiginton Fire Systems, you're joining a company that invests in your future.

We Offer

• 100% Employee-Owned (ESOP) with company-funded retirement contributions
• Competitive pay based on experience
• 401(k) with company match
• Medical, dental, and vision insurance
• Company-paid life insurance
• Paid time off and paid holidays
• Ongoing training and professional development
• Career advancement opportunities throughout the company
• Stable, year-round work with an established industry leader
• Supportive team environment focused on safety, quality, and professional growth

Schedule

• Monday through Friday
• Overtime available as business needs require
• Participation in an on-call rotation

About Wiginton Fire Systems

Since 1967, Wiginton Fire Systems has been protecting lives and property through the design, installation, inspection, service, and maintenance of fire protection systems. Today, we proudly serve customers throughout the Southeast and continue to grow by investing in our people.

As a 100% employee-owned company, every employee has a direct stake in our success. When our company grows, our employee-owners benefit.

Join a company where your work matters, your expertise is valued, and your future is invested in.