Fire Sprinkler Service Technician

Johnson Controls; Doraville (GA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Johnson Controls is seeking a Fire Sprinkler Service Technician to handle on-site service calls, diagnose and repair sprinkler systems across commercial, industrial, and residential settings. The role emphasizes safety, customer service, and the ability to work independently in a dynamic environment.

Qualified candidates will have at least 2 years in sprinkler service, a High School Diploma, and the stamina to perform physically demanding tasks, including climbing and lifting up to 70 lbs., with

Qualifications

• Minimum of 2 years of documented experience in Fire Sprinkler service industry performing service and repair to Sprinkler Systems.

Responsibilities

• Receive service calls and determine equipment problems.
• Perform service and repairs on sprinkler systems for commercial, industrial and residential applications.
• Follow troubleshooting procedures and refer to manuals and bulletins to diagnose and repair equipment.
• Demonstrate a high level of customer service and ability to work independently.

Skills

Customer service

Safety awareness

Physical stamina

Education

High School Diploma or equivalent

Job description

Job Description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

Job Description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.

How you will do it

• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
• Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly.
• Must have the ability to work alone.

Required

What we look for

• Minimum of 2 years of documented experience in Fire Sprinkler service industry performing service and repair to Sprinkler Systems.
• High School Diploma or equivalent required
• Ability to work flexible hours including weekends to meet customer requirements
• Overnight travel may be required
• Must maintain truck inventory to ensure timely response to customer needs
• Must adhere to, implement, and follow safety guidelines and procedures at all times
• Must possess a valid driver’s license and driving record that meets company requirements
• Follow verbal and written instructions
• Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
• Must be able to follow, read and understand all safety requirement of the company and the customer

Preferred

• NICET Level II certification is a plus
• Backflow certification is a plus

HIRING HOURLY RANGE: $21.63-$31 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us