Fire Sprinkler Service Lead — Ops, Safety & Growth

Quick Response; Freehold Township (NJ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive Compensation

Comprehensive Benefits Package

Strength of the Family

Backed by APi Group

Job summary

Quick Response Fire Protection in Freehold, NJ is seeking a Fire Sprinkler Service Department Leader to oversee and improve our service and inspection division. This hands-on leadership role focuses on operational excellence, regulatory compliance, profitability, and team development while maintaining safety and quality across projects.

The ideal candidate brings extensive fire protection experience, strong leadership, and the ability to drive continuous improvement in a fast-paced environment.

Qualifications

• Minimum 10 years of experience in fire sprinkler installation, service, and/or inspections.
• Minimum 5 years of leadership or business management experience.
• Minimum 2 years of direct P&L responsibility.
• Minimum 5 years of experience in fire protection service and/or sales required.
• Strong working knowledge of water-based fire sprinkler systems and applicable codes.

Responsibilities

• Direct and manage daily service and inspection operations to maximize efficiency and meet customer commitments.
• Oversee work order management, job tracking, scheduling, and timely delivery of inspection reports.
• Ensure proper staffing levels and allocate technicians and resources effectively.
• Coordinate emergency service response and manage the on-call rotation schedule.
• Review and approve inspection reports, deficiency findings, and repair proposals.
• Conduct site visits as needed to address customer concerns or evaluate repair/inspection needs.
• Ensure jobs are properly set up within the correct department and aligned with company SOPs.

Skills

Leadership

Communication

Organizational skills

Team mentorship

Coaching

Planning

Detail-oriented

Independent work

Education

High School Diploma or GED

Technical/secondary education preferred

Tools

Microsoft Word

Excel

Job description

Quick Response Fire Protection in Freehold, NJ is seeking a Fire Sprinkler Service Department Leader to oversee and improve our service and inspection division. This hands-on leadership role focuses on operational excellence, regulatory compliance, profitability, and team development while maintaining safety and quality across projects.

The ideal candidate brings extensive fire protection experience, strong leadership, and the ability to drive continuous improvement in a fast-paced environment.