Fire Service Technician

Open Systems Integrators LLC; United States; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Health, dental, and vision plans

Life insurance

Company vehicle

Company laptop and cell phone

Professional development opportunities

Tuition reimbursement

Job summary

Sciens Building Solutions is seeking a seasoned Fire Service Technician to support field repairs, programming, and troubleshooting of life safety systems. The role entails diagnosing complex issues, reporting repairs per NFPA standards, and maintaining system integrity in customer environments.

The ideal candidate has 2–5 years in a Fire Life & Safety role, knowledge of NFPA 72, and strong laptop programming skills. OSHA 10 and NICET I are preferred; valid driver's license required.

Qualifications

• Two to five years in a repair or systems technician role in Fire Life & Safety.
• Knowledge of current fire alarm systems, including smoke control and networked solutions.
• Ability to read fire system design drawings and demonstrate circuit integrity.
• Proficient with programming and repairing fire alarm systems via laptop.
• Knowledge of NFPA 72 and applicable electrical codes.

Responsibilities

• Troubleshoot and repair Fire and Life Safety systems (conventional, addressable, voice, networked).
• Program systems using laptop computers and ensure circuit integrity.
• Create repair reports per NFPA standards for customer acceptance and billing.
• Assist in managing vehicle inventory and repair tools; provide technician guidance.
• Support and train other Service Technicians on equipment and procedures.

Skills

Fire alarm systems knowledge

NFPA 72 knowledge

Troubleshooting expertise

Programming with laptops

Customer communication

Project and people management

OSHA safety awareness

Reading design drawings

Education

NICET I Certification

OSHA 10 Certification

Tools

Laptop programming

Job description

THE POSITION IN A NUTSHELL Sciens Building Solutions is seeking an experienced Fire Service Technician with programming, troubleshooting, and repair capabilities and experience. This position will work closely with our service team, and clients to ensure our critical life safety systems are repaired in an efficient manner to maintain their overall performance. This is a key position for our growing team and requires attention to detail in all aspects of system troubleshooting and repair. Customer and employee interface requires a high degree of effective human relations. Communication skills, both written and verbal, are important elements of the position.

WHAT YOU’LL BE DOING (and doing well!)

Troubleshooting and repairing Fire and Life Safety systems, including conventional, addressable, voice systems, complex smoke control, and networked solutions. Use a variety of troubleshooting tools to analyze systems and detect fault conditions. Ensure maximum system detection and alarm coverage when effecting repairs. Produce repair reports in accordance with NFPA for customer acceptance and billing information. Programming systems via laptop computers. Ensure Fire Alarm circuit integrity. Assist in managing vehicle inventory and repair tools. Provide support, guidance, and expertise to other technicians.

WHAT WE LIKE ABOUT YOU

• Two to five years of experience in a repair or systems technician role within the Fire Life and Safety industry.
• Knowledge of current fire alarm systems, including smoke control, graphic user interfaces, and networked solutions.
• Demonstratable knowledge of Fire Alarm circuit integrity and how to troubleshoot for circuit opens, shorts, and/or ground conditions.
• Ability to program and repair fire alarm systems using a laptop computer.
• Knowledgeable in NFPA 72 code requirements.
• Intermediate knowledge of Article 760 of NFPA 70 (Electrical Code) for the installation of fire systems and circuiting.
• Knowledgeable of state, federal, and other regulatory requirements for testing of fire alarm systems.
• Ability to demonstrate proper operation of equipment and control units to customers and explain how it is to be used, and how to respond to any systems signals.
• Ability to read fire system design drawings.
• Demonstrable knowledge of the safe use of standard trade tools.
• NICET I Certification.
• Ability to train and develop other Service Technicians on equipment, company policies, and procedures.
• Knowledge of OSHA safety standards and able to obtain OSHA 10 Certifications.
• Customer-focused; skilled in project and people management.
• Proficient in issue resolution.
• Excellent organizational, decision-making, and communication skills.
• Ability to work under tight deadlines and with a sense of urgency.
• Be physically fit to perform the demanding work of the trade, including frequent lifting of up to 25 pounds, maximum occasional lifting up to 50 pounds; able to work from heights and climb ladders; standing and walking for most of the workday.
• Valid driver’s license & reliable transportation.

WHAT WE'RE BRINGING TO THE TABLE

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle.
• Professional career development opportunities.
• Tuition Reimbursement $30-$50 an Hour depending on Experience and Certifications.

Thank you for considering a career with Sciens Building Solutions! We’re excited about your interest in joining our team and look forward to learning more about you. "Sciens" is Latin for "knowledgeable and skilled." We take that definition to heart by using our collective experience to do meaningful work in the world - protect people and property through sophisticated life safety, security, communication and electrical systems.