Fire Service Technician

Mammoth Fire Alarms Inc; City of Hudson (NY); On-site; USD 83,000 - 115,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Medical, dental, and vision plans

Tuition Reimbursement

Company cell phone and vehicle

Job summary

Mammoth Fire Alarms Inc. is seeking an experienced Fire Service Technician to troubleshoot and repair Fire and Life Safety systems. This role is vital in maintaining critical life safety systems and requires strong communication skills and customer focus.

The successful candidate will have 2-5 years of industry experience and knowledge of NFPA code requirements. The position offers a competitive salary ranging from $83k to $115k annually based on experience, along with medical benefits and professional development opportunities.

Qualifications

• 2-5 years of experience in Fire Life Safety industry.
• Knowledge of fire alarm systems, smoke control, and networked solutions.
• Ability to demonstrate equipment operation to customers.

Responsibilities

• Troubleshoot and repair Fire and Life Safety systems.
• Ensure maximum system detection and alarm coverage during repairs.
• Produce repair reports for customer acceptance.

Skills

Troubleshooting Fire and Life Safety systems

Programming with laptop computers

Knowledge of NFPA code requirements

Customer-focused communication

Project and people management

Education

NICET I Certification

Tools

Troubleshooting tools

Job description

THE POSITION IN A NUTSHELL Sciens Building Solutions is seeking an experienced Fire Service Technician with programming, troubleshooting, and repair capabilities and experience. This position will work closely with our service team and clients to ensure our critical life safety systems are repaired efficiently to maintain their overall performance. It is a key position for our growing team and requires attention to detail in all aspects of system troubleshooting and repair. Customer and employee interface requires a high degree of effective human relations. Communication skills, both written and verbal, are important elements of the position.

WHAT YOU’LL BE DOING

• Troubleshooting and repairing Fire and Life Safety systems, including conventional, addressable, voice systems, complex smoke control, and networked solutions.
• Using a variety of troubleshooting tools to analyze systems and detect fault conditions.
• Ensuring maximum system detection and alarm coverage when effecting repairs.
• Producing repair reports in accordance with NFPA for customer acceptance and billing information.
• Programming systems via laptop computers.
• Ensuring Fire Alarm circuit integrity.
• Assisting in managing vehicle inventory and repair tools.
• Providing support, guidance, and expertise to other technicians.

WHAT WE LIKE ABOUT YOU

• Two to five years of experience in a repair or systems technician role within the Fire Life and Safety industry.
• Knowledge of current fire alarm systems, including smoke control, graphic user interfaces, and networked solutions.
• Demonstratable knowledge of Fire Alarm circuit integrity and how to troubleshoot for circuit opens, shorts, and/or ground conditions.
• Ability to program and repair fire alarm systems using a laptop computer.
• Knowledgeable in NFPA 72 code requirements.
• Intermediate knowledge of Article 760 of NFPA 70 (Electrical Code) for the installation of fire systems and circuiting.
• Knowledgeable of state, federal, and other regulatory requirements for testing of fire alarm systems.
• Ability to demonstrate proper operation of equipment and control units to customers and explain how it is to be used, and how to respond to any systems signals.
• Ability to read fire system design drawings.
• Demonstrable knowledge of the safe use of standard trade tools.
• NICET I Certification.
• Ability to train and develop other Service Technicians on equipment, company policies, and procedures.
• Knowledge of OSHA safety standards and ability to obtain OSHA 10 Certifications.
• Customer-focused; skilled in project and people management.
• Proficient in issue resolution.
• Excellent organizational, decision-making, and communication skills.
• Ability to work under tight deadlines and with a sense of urgency.
• Be physically fit to perform the demanding work of the trade, including frequent lifting of up to 25 pounds, maximum occasional lifting up to 50 pounds; able to work from heights and climb ladders; standing and walking for most of the workday.
• Valid driver’s license & reliable transportation.

WHAT WE'RE BRINGING TO THE TABLE

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle.
• Professional career development opportunities.
• Tuition Reimbursement.
• $83k-$115k annually, final offer based on experience.