Fire Service Technician

Ironsmith Fire, LLC; Memphis (TN); On-site; USD 28,000 - 50,000; Full time

Job summary

Ironsmith Fire, LLC is looking for a Fire Service Technician to perform NFPA 25 inspections and related deficiencies on fire sprinkler systems across Memphis, TN and surrounding areas. You will test pumps, standpipes, hydrants, and backflow devices, while upholding safety, quality, and excellent customer service.

The role requires daily travel to customer sites with occasional overnight travel. A valid driver's license and NFPA/OSHA/CPR training are preferred.

Qualifications

• Strong working knowledge of life safety and NFPA codes.
• Backflow testing certification.
• Working knowledge of sprinkler controls, alarm panels, devices and critical components.
• Ability to adhere to safety guidelines and procedures.
• Strong written and verbal communication skills.
• Excellent customer service skills.
• Ability to present information to managers, customers, and authorities.
• Valid driver’s license with acceptable driving record.
• Extensive understanding of fire sprinkler systems and components.
• Knowledge of tools needed to fulfill job duties.
• Good problem-solving skills.
• Ability to travel including overnight stays.
• High attention to detail and documentation precision.
• Ability to work independently and mentor apprentices.
• Certification or training in NFPA, OSHA, CPR/First Aid.

Responsibilities

• Inspect NFPA 25 fire sprinkler systems and perform required deficiencies repairs.
• Test backflow preventers, hydrants, pumps, standpipes, and related equipment.
• Maintain safety standards and professional conduct on customer sites.
• Build rapport with property managers, owners, and tenants during inspections.
• Provide guidance to apprentices and other service techs in training.
• Document inspection findings clearly in the CRM and reporting systems.
• Support continuous improvements in cost efficiency and quality without compromising safety.
• Respond to after-hours emergencies as needed and travel as required.
• Ensure vehicles and tools are well-maintained and organized.

Skills

NFPA codes

Backflow cert

Sprinkler systems

Safety compliance

Driver's license

Customer service

Attention to detail

Independent worker

CPR/OSHA training

Travel-ready

Spanish a plus

Organizational skills

Education

High school diploma or equivalent

Job description

Share this job as a link in your status update to LinkedIn.

Location

Memphis - Memphis, TN US (Primary)

Experienced (Non-Manager)

Category

Operations

Job Type

Full-time

Travel

This position requires daily travel to customer sites and overnight travel

Job Description

ABOUT IRONSMITH FIRE, LLC

Our mission is to empower elite teams to deliver solutions, uphold high standards, and achieve outstanding results. We work with general contractors, business owners, property developers, engineers, and many other types of clients to provide life-saving fire protection systems. Our core values are the backbone of our business and guide everything we do, including the hiring process. These core values are Workmanship, Accountability, and Results. Ironsmith Fire, LLC is privately owned and growing by the day.

POSITION SUMMARY

At Ironsmith Fire, a Fire Service Technician is primarily responsible for performing NFPA 25 inspections of fire sprinkler systems, and performing the associated deficiency repairs. The types of systems being tested and inspected will include any type of fire protection sprinkler systems included in NFPA 13, 13R, and 13D. Also included in the testing and inspections of these systems are fire pumps, manual & automatic standpipe systems, fire hydrant certifications and backflow preventer certifications. This position requires a high level of professionalism due to being in front of property managers, owners, and tenants of the properties being inspected.

OBJECTIVES

• Lead by example, embodying our core values.
• Mentor and motivateother team membersto ensure they adhere to the highest standards of professionalism and discipline.
• Foster open and transparent communication channels within the team, promoting trust and collaboration.
• Develop andmaintaingood rapport withproperty managers, tenants, and ownersofthepropertiesyou are assigned tomaintain.
• Provide support, guidance, andexpertiseto the otherservice techniciansin training.
• Suggest improvements within the Ironsmith Fire system if youwitnessinefficiencies.
• Identifyopportunities for cost savings or efficiency improvements without compromising quality or safety.
• Implement safety protocols to minimize the risk of accidents or injuries on job sites.
• Uphold our commitment to delivering unparalleled customer service by enforcing strict adherence to industry standards and best practices.
• Prioritize safetyabove all else, fostering a culture of safety consciousness and accountability amongyour team.
• Request from theServiceSuperintendentto schedule anapprentice when it is necessaryto fulfill the requirements of specifictasks.
• Perform allrequired maintenance and repairsin accordance withNFPA 25.
• Certify backflow preventers upon installation ofnew devices in the new construction and daywork departments, asrequired.
• Document andcommunicaterequiredspecific protocols in the Ironsmith Fire CRM software for individual properties so futureinspections on that site can become more efficient.
• Basicunderstandingof costs,budgets, and which financialmetrics you personally affect.
• Maintain ameticulouslyclean and organized companyvehicle.
• Maintain proper serviceand maintenance routine on the company vehiclein accordance withthe Ironsmith Fire company policy.
• Maintain assigned tools and equipment and report any defects or problemsimmediatelyupon discovery.
• Repair deficiencies noted ininspections, andperform service calls for repairs to sprinkler systems.
• Respond to emergency calls, which may require after-hourswork and response to serve the clients when they are in need.
• Perform service repairs and maintenance as needed to maintain the fire sprinkler systems in our portfolio.
• Provide change order scope sheets to theDayworkSuperintendent for noticeable changesfrom whatwas agreed to on the inspection proposal/contract.
• Providebasictechnical support to customersregardingfire sprinkler systems.
• Aservice team’sschedule will sometimes berequiredto adapt to the customer’s availability. Meaning,onrare occasions, afterhoursinspections may berequired.
• Theservice technician’sappearance mustbe clean and professional at all times.
• Perform other duties assigned by management.

Job Requirements

COMPETENCIES

• Strong working knowledge of life safety and NFPA codes.
• Must have any and all required licensing to perform inspections for the area you work in.
• Backflow testing certification.
• Working knowledge of sprinkler controls, alarm panels, devices and critical components.
• Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
• Strong written and verbal skills.
• Excellent communications and customer service skills.
• Ability to present information and respond to questions from managers, customers, and authorities having jurisdiction.
• Possess a valid driver’s license and driving record that meets company requirements.
• Extensive understanding of fire sprinkler systems and how they operate.
• Knowledge of the various tool needed to fulfil the job duties.
• Good problem-solving skills.
• Ability to speak Spanish a plus, but not required.
• Willingness to travel including overnight to job sites.
• High-level attention to details and documentation precision.
• Ability to work independently with little supervision, lead and develop inspector apprentices on occasion.
• Certification or training in relevant areas such as NFPA standards, OSHA regulations, and CPR/First Aid.
• Ironsmith Fire engages in a broad range of projects types. It is a must to have the ability to pivot and adapt to each job.
• Understanding of the importance and necessity for memorable, quality customer service.
• Excellent organizational skills and attention to detail.

EDUCATION AND EXPERIENCE

• Minimum of2years’serviceexperience.
• High school diploma oralternative.
• Must hold valid state driver’s license with acceptable driving record to be approved to drive companyvehicle.

***There is always a place at Ironsmith Fire for people that care!!!***

PHYSICAL REQUIREMENTS

• Able to work in unusual and sometimes difficult positions.
• Be able to work in hot and cold environments, depending on the seasons.
• Walk multiple flights of stairs during inspections and job site visits.
• Be able to lift and carry up to 75lbs.

COMMITMENT TO DIVERSITY

At Ironsmith Fire, we’re dedicated to fostering an inclusive workplace where everyone feels valued and respected. We actively encourage applications from diverse backgrounds and believe that embracing differences enhances our team’s creativity and effectiveness. Regardless of race, gender, age, religion, or other characteristics, we welcome all to join us in creating a culture where everyone can thrive.