Fire Service Technician

Sciens Building Solutions; Houston (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid time off

Holidays

401(k) matching

Disability (short/long-term)

Medical, dental, vision

Life insurance

Company cell phone, laptop, and a 4x4

Tuition Reimbursement

Job summary

Sciens Building Solutions is seeking an experienced Fire Service Technician in Houston, TX to troubleshoot, repair and program Fire and Life Safety systems for commercial clients. You will diagnose faults, verify circuit integrity, and generate repair reports in line with NFPA standards while communicating clearly with customers and team members.

Ideal candidates have 2–5 years in the field, NFPA 72 knowledge, and a valid driver’s license.

Qualifications

• 2–5 years experience in repair or systems technician role in Fire Life & Safety.
• Knowledge of fire alarm systems, including smoke control, GUIs, and networked solutions.
• Experience troubleshooting circuit opens, shorts, and ground conditions.
• Able to program/repair fire alarm systems using a laptop.
• Knowledge of NFPA 72 code requirements.
• Knowledge of Article 760 of NFPA 70 for installation of fire systems.
• Knowledgeable of regulatory requirements for testing fire alarm systems.
• Ability to explain equipment operation to customers and how to respond to signals.
• Ability to read fire system design drawings.
• Knowledge of OSHA safety standards.
• Valid driver’s license.
• Physically fit for lifting up to 25 pounds, occasional up to 50 pounds.

Responsibilities

• Troubleshoot and repair Fire and Life Safety systems, including conventional, addressable, voice systems, smoke control, and networked solutions.
• Use troubleshooting tools to analyze systems and detect fault conditions.
• Ensure maximum system detection and alarm coverage after repairs.
• Produce repair reports in accordance with NFPA for customer acceptance and billing.
• Program systems via laptop computers.
• Ensure Fire Alarm circuit integrity.
• Assist in managing vehicle inventory and repair tools.
• Provide support, guidance, and expertise to other technicians.

Skills

Fire alarm systems

Troubleshooting

Reading drawings

Customer communication

Problem solving

OSHA knowledge

Education

NICET I Certification

Fire Alarm License (FAL)

Gamewell/FCI CAMWORKS Certification

OSHA 10 Certification

Tools

Laptop programming

Job description

THE POSITION IN A NUTSHELL

Sciens Building Solutions is seeking an experienced Fire Service Technician with programming, troubleshooting, and repair capabilities and experience. This position will work closely with our service team, and clients to ensure our critical life safety systems are repaired in an efficient manner to maintain their overall performance. This is a key position for our growing team and requires attention to detail in all aspects of system troubleshooting and repair. Customer and employee interface requires a high degree of effective human relations. Communication skills, both written and verbal, are important elements of the position.

WHAT YOU'LL BE DOING (and doing well!)

• Troubleshooting and repairing Fire and Life Safety systems, including conventional, addressable, voice systems, complex smoke control, and networked solutions.
• Use a variety of troubleshooting tools to analyze systems and detect fault conditions.
• Ensure maximum system detection and alarm coverage when effecting repairs.
• Produce repair reports in accordance with NFPA for customer acceptance and billing information.
• Programming systems via laptop computers.
• Ensure Fire Alarm circuit integrity.
• Assist in managing vehicle inventory and repair tools.
• Provide support, guidance, and expertise to other technicians.

WHAT WE LIKE ABOUT YOU

• Two to five years of experience in a repair or systems technician role within the Fire Life and Safety industry.
• Knowledge of current fire alarm systems, including smoke control, graphic user interfaces, and networked solutions.
• Demonstratable knowledge of Fire Alarm circuit integrity and how to troubleshoot for circuit opens, shorts, and/or ground conditions.
• Ability to program and repair fire alarm systems using a laptop computer.
• Knowledgeable in NFPA 72 code requirements.
• Intermediate knowledge of Article 760 of NFPA 70 (Electrical Code) for the installation of fire systems and circuiting.
• Knowledgeable of state, federal, and other regulatory requirements for testing of fire alarm systems.
• Ability to demonstrate proper operation of equipment and control units to customers and explain how it is to be used, and how to respond to any systems signals.
• Ability to read fire system design drawings.
• Demonstrable knowledge of the safe use of standard trade tools.
• Fire Alarm License (FAL)
• NICET I Certification
• Gamewell/FCI CAMWORKS Certification preferred
• Ability to train and develop other Service Technicians on equipment, company policies, and procedures.
• Knowledge of OSHA safety standards and able to obtain OSHA 10 Certifications.
• Customer-focused; skilled in project and people management.
• Proficient in issue resolution.
• Excellent organizational, decision‑making, and communication skills.
• Ability to work under tight deadlines and with a sense of urgency.
• Be physically fit to perform the demanding work of the trade, including frequent lifting of up to 25 pounds, maximum occasional lifting up to 50 pounds; able to work from heights and climb ladders; standing and walking for most of the workday.
• Valid driver's license & reliable transportation.

What We're Bringing To The Table

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle.
• Professional career development opportunities.
• Tuition Reimbursement.