Fire & Security Systems Field Technician

Pavion Corp; Roanoke (VA); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Pavion Corp is seeking a dedicated Service Technician for our fire systems division. You will service, troubleshoot, and program burglar alarms, fire alarms, CCTV, and access control systems across the Roanoke region.

The role emphasizes safety, reliability, and proactive customer support. You will diagnose issues, replace components, and provide remote and on-site assistance while coordinating with management to efficiently complete work orders.

Qualifications

• High School diploma or GED required.
• 2+ years Burglar Alarm Service experience.
• 2+ years CCTV/IP-CCTV Service experience.
• 2+ years Access Control Service experience.
• Must be able to lift up to 50 pounds and use ladders.
• Valid driver’s license required.
• Must be able to travel within Richmond/Virginia Beach markets.

Responsibilities

• Service, troubleshoot & program burglar alarms, fire alarms, CCTV, and access control systems.
• Ensure equipment is functional and operational.
• Diagnose causes of problems or failures to identify repairs.
• Replace system components as assigned (panels, alarms, etc.).
• Provide technical support to customers including remote diagnosis.
• Interact professionally with customers.
• Coordinate with Manager/dispatcher to complete service and work orders.
• Inform status of service to dispatcher/manager for action.
• Perform test and inspection of fire alarm systems.
• Maintain assigned vehicle, tools, and equipment.

Skills

Basic computer skills

Education

HS Diploma or GED

Tools

Burglar Alarm Systems

CCTV/IP-CCTV

Access Control Systems

Job description

Pavion Corp is seeking a dedicated Service Technician for our fire systems division. You will service, troubleshoot, and program burglar alarms, fire alarms, CCTV, and access control systems across the Roanoke region.

The role emphasizes safety, reliability, and proactive customer support. You will diagnose issues, replace components, and provide remote and on-site assistance while coordinating with management to efficiently complete work orders.