Fire & Security Operations Lead

Silco Fire & Security; Akron (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Aflac

FSA

Short-term disability

Life insurance

Training

401(k) with match

Tuition reimbursement

Paid holidays

Paid time off

Job summary

Silco Fire & Security in Akron, OH is hiring an Operations Manager for Fire Alarm & Security. You will lead a team of technicians and coordinators, oversee installations, inspections, and maintenance projects, and ensure compliance with safety codes while delivering exceptional customer service.

You will drive operational excellence, manage budgets and P&L for your area, and collaborate with sales to grow service revenue.

Qualifications

• Experience leading technicians and support staff in security and fire alarm operations.
• Ability to develop and implement sales/support strategies to grow service revenue.
• Track record of driving customer satisfaction and repeat business.

Responsibilities

• Lead a team of technicians and support staff involved in operations.
• Provide leadership, training, and performance guidance to ensure high productivity.
• Oversee security and fire alarm installations, inspections, and maintenance projects within budget.
• Ensure compliance with safety codes and quality standards across operations.
• Serve as primary client contact, addressing inquiries and fostering strong relationships.
• Manage inventory, equipment, and resources; drive process improvements and cost control.

Skills

Leadership

Team Management

Project Management

Quality Assurance

Customer Relations

Resource Management

Job description

Silco Fire & Security in Akron, OH is hiring an Operations Manager for Fire Alarm & Security. You will lead a team of technicians and coordinators, oversee installations, inspections, and maintenance projects, and ensure compliance with safety codes while delivering exceptional customer service.

You will drive operational excellence, manage budgets and P&L for your area, and collaborate with sales to grow service revenue.