Fire / Security Alarm (Installation/Service) Technician

Williams Fire Sprinkler Company; Wilmington (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and disability insurance

Paid vacation and holidays

Vehicle allowance or company vehicle

Ongoing manufacturer training and certification

Paid holidays

Vehicle allowance

Ongoing training

Job summary

A family-owned fire safety contractor in Wilmington, North Carolina is hiring a Fire Alarm Service Technician. The ideal candidate will have 2–5 years of experience in servicing and installing fire alarm systems, focusing on systems like Honeywell BDA and Gamewell/FCI. Responsibilities include troubleshooting, inspections, and maintaining client relationships. The position offers a competitive salary, benefits such as 401(k) with employer match, medical insurance, and a collaborative work environment.

Qualifications

• 2–5 years in service and/or installation of fire alarm systems.
• Must be drug‑free with a valid driver’s license and a clean driving record.

Responsibilities

• Service, troubleshoot, and repair various fire alarm systems.
• Perform inspections and ensure compliance with applicable codes and standards.
• Provide exceptional customer service and maintain strong client relationships.
• Participate in alternating on-call service rotations.

Skills

Strong computer skills

Excellent communication abilities

Job description

Fire / Security Alarm (Installation/Service) Technician

Company: Williams Fire Sprinkler Company (WFSC)
Website: www.williamsfiresprinkler.com

About Us

WFSC is a third-generation, family-owned contractor specializing in the design, installation, inspection, and service of fire and security systems since 1972. We pride ourselves on our small-town, family-oriented culture while delivering big results across North Carolina, Virginia, and South Carolina. Join our team and enjoy a collaborative environment, competitive benefits, and opportunities for cross‑training in suppression systems.

Position Overview

We are seeking an experienced Fire Alarm Service Technician to service and repair Life Safety Fire Alarm systems, with a primary focus on Honeywell BDA, Gamewell/FCI, Autocall, Notifier, and BOSCH panels. Training and certification on company equipment will be provided.

Responsibilities

• Service, troubleshoot, and repair various fire alarm systems.
• Perform inspections and ensure compliance with applicable codes and standards.
• Provide exceptional customer service and maintain strong client relationships.
• Participate in alternating on-call service rotations.

Qualifications

• Experience: 2–5 years in service and/or installation of fire alarm systems.
• Strong computer skills and excellent communication abilities.
• Must be drug‑free with a valid driver’s license and a clean driving record.

Schedule

• Full‑time, Monday–Friday, Day Shift
• Alternating On-Call Service
• Competitive salary (commensurate with experience)
• Benefits include:
• 401(k) with employer match
• Medical, dental, and disability insurance
• Paid vacation and holidays
• Vehicle allowance or company vehicle
• Ongoing manufacturer training and certification

Our Culture

• Detail-oriented: Quality and precision-focused
• Outcome-driven: Results-focused with strong performance culture
• Stable: Traditional, reliable, and process-driven
• Team-oriented: Cooperative and collaborative

WFSC is an Equal Opportunity Employer. We do not discriminate based on disability, veteran status, race, gender, or any other protected status.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at

Phone: [phone]

Email: [e-mail]

Equal Opportunity Employer, including disabled and veterans.