Fire Safety Services Supervisor: Lead Life-Safety Systems

Harvard University; Cambridge (MA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, and vision coverage

Retirement plans with university‑level

Job summary

Harvard University in Cambridge, MA seeks a Supervisory role within Fire Safety Services to lead a skilled team delivering building life safety systems maintenance and inspection. You will develop SOPs, ensure regulatory compliance, and coordinate with campus stakeholders.

Responsibilities include creating SLAs, guiding client work scopes, and driving continuous improvement in reliability and safety across Harvard facilities. Strong leadership and a technical background are essential.

Qualifications

• Minimum five years’ experience in a day-to-day supervisory role required.
• Minimum ten years’ experience maintaining and/or supervising the maintenance of building fire protection and life safety systems required.
• Electrical or Class D license or an electrical engineering degree is strongly preferred.
• Must possess and maintain a valid driver license.
• Established knowledge of applicable building and life safety codes required.

Responsibilities

• Develops and refines SOPs for core work activities and testing of equipment.
• Establishes prioritization protocols to ensure compliance and productivity.
• Monitors work management data for accuracy in descriptions, activities, and billing.
• Guides customers on work scopes for life safety systems deployments across campus.
• Develops SLAs to ensure high performance and accountability and solicits customer feedback.

Skills

Leadership

Communication

Project management

Problem solving

Education

Electrical license or engineering degree

Tools

Microsoft Office

Job description

Harvard University in Cambridge, MA seeks a Supervisory role within Fire Safety Services to lead a skilled team delivering building life safety systems maintenance and inspection. You will develop SOPs, ensure regulatory compliance, and coordinate with campus stakeholders.

Responsibilities include creating SLAs, guiding client work scopes, and driving continuous improvement in reliability and safety across Harvard facilities. Strong leadership and a technical background are essential.