Fire Restoration Technician I - Training, Growth, Impact

Servicemaster-Cdr; Akron (OH); On-site; USD 23,000 - 31,000; Full time

Job summary

ServiceMaster CDR is seeking a Fire & Contents Restoration Technician in Akron, OH. This full-time role involves performing fire and smoke damage restoration, including demolition, cleaning, contents handling, and debris removal, with a focus on safety and quality.

You will document progress using restoration software and work with homeowners, managers, and adjusters to ensure excellent service. Candidates should have hands-on restoration experience, a strong work ethic, and good communication;

Qualifications

• Some hands-on experience in fire or smoke damage restoration (residential or commercial).
• Strong work ethic, dependability, and a positive, can-do attitude.
• Solid customer service and communication skills.
• Ability to lift 50 lbs, work in confined or challenging spaces, and wear PPE (including respirators) when required.
• Valid driver’s license with a clean driving record.
• Tech-savvy and able to learn or use mobile devices and job-tracking software.
• IICRC FSRT & OCT certifications are a plus (or willingness to obtain).

Responsibilities

• Perform all aspects of fire and smoke damage restoration, including demolition, structural cleaning, contents cleaning, equipment setup, pack-outs, and debris removal
• Safely pack, move, clean, and restore fire-damaged personal belongings and commercial contents
• Operate a variety of restoration tools and equipment, ensuring proper use and care
• Accurately document job progress, inventory, and customer interactions using restoration software (e.g., Contents Track, iCAT, Restore 365)
• Work directly with homeowners, property managers, insurance adjusters, and project leads to ensure smooth, high-quality service delivery
• Follow safety procedures, maintain a clean and professional worksite, and keep company vehicles and equipment ready and organized
• Participate in on-call rotations and respond to emergency situations as needed

Skills

Fire restoration experience

Customer service

Communication skills

Physical stamina

Valid driver’s license

Tech-savvy

IICRC FSRT & OCT (bonus)

Tools

Contents Track

iCAT

Restore 365

Job description

ServiceMaster CDR is seeking a Fire & Contents Restoration Technician in Akron, OH. This full-time role involves performing fire and smoke damage restoration, including demolition, cleaning, contents handling, and debris removal, with a focus on safety and quality.

You will document progress using restoration software and work with homeowners, managers, and adjusters to ensure excellent service. Candidates should have hands-on restoration experience, a strong work ethic, and good communication;