Fire Protection Sales / Service Technician

SSI Fire & Safety Holdings, LLC; Little Rock (AR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k)

Vacation pay and additional benefits

Competitive salary and commission plan

Job summary

State Systems, Inc. in Little Rock, AR is seeking a Fire Protection Sales/Service Technician to blend hands-on service with consultative sales. This field-based role emphasizes independence and building customer relationships across fire protection systems.

The ideal candidate has a high school diploma, strong mechanical aptitude, and proficiency with Windows-based software and Microsoft Office. A valid driver’s license and willingness to travel are required; salary is commission-based with

Qualifications

• High school diploma or equivalent required.
• Strong mechanical aptitude and analytical skills.
• Proficient with Windows-based software and Microsoft Office.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to multitask, prioritize, and manage time effectively.
• Customer-focused mindset with a consultative sales approach.
• Entrepreneurial, results-oriented and self-motivated.

Responsibilities

• Sell fire protection services and products within an assigned territory while meeting sales and service quotas.
• Identify and pursue new prospects using lead-generation techniques.
• Present sales proposals and educate customers on State Systems’ products and services.
• Follow up with prospects and existing customers to build long-term relationships.
• Inspect, service, and install fire extinguishers, fire suppression systems, and exit/emergency lighting.
• Perform on-site evaluations to identify customer needs and recommend solutions.
• Process work orders and complete paperwork accurately.
• Maintain compliance with safety standards and company policies and regulations.

Skills

Mechanical aptitude

Analytical skills

Communication

Negotiation

Interpersonal skills

Time management

Customer-focused

Entrepreneurial mindset

Self-motivated

Multitasking

Education

High school diploma

Tools

Windows-based software

Microsoft Office

Job description

About The Role

Join a leader in life safety as a Fire Protection Sales / Service Technician with State Systems, Inc. This role blends hands-on fire protection service work with consultative sales, making it ideal for a self-motivated professional who enjoys independence, building customer relationships, and working with mechanical systems.

Location: Little Rock, AR (Field-Based) Division: Fire Protection Company: State Systems, Inc.

What You’ll DoSales & Business Development

• Sell fire protection services and products within an assigned territory while meeting established sales and service quotas.
• Identify and pursue new prospects using creative and proactive lead-generation techniques.
• Present sales proposals and educate customers on the advantages of State Systems’ products and services.
• Follow up with prospects and existing customers to build long-term relationships and repeat business.

Service & Technical Responsibilities

• Inspect, service, and install fire extinguishers, fire suppression systems, and exit/emergency lighting.
• Perform on-site evaluations to identify customer needs and recommend appropriate solutions.
• Process work orders and complete all required paperwork accurately and in accordance with company procedures.
• Maintain compliance with safety standards, company policies, and applicable regulations.

What We’re Looking For

• High school diploma or equivalent required.
• Strong mechanical aptitude and analytical skills.
• Proficient with Windows-based software and Microsoft Office.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to multitask, prioritize, and manage time effectively.
• Customer-focused mindset with a consultative sales approach.
• Entrepreneurial, results-oriented, and self-motivated work style.
• Valid driver’s license with a driving record that meets company requirements.
• Ability to work a full-time schedule with flexibility for nights, weekends, and travel as needed to meet customer demands.
• Must reside in or around the Little Rock or Central AR areas.

Physical Requirements & Work Environment

• Must be in good physical condition with no limitations.
• Willingness to work outdoors in inclement weather.
• Ability to lift up to 75 pounds and repeatedly carry 50 pounds.
• Ability to push and pull over 100 pounds as needed.
• Ability to safely climb ladders and reach heights of at least 12 feet.
• Constant standing, walking, handling items, and eye/hand/foot coordination (5-8 hours per shift).
• Frequent lifting, carrying, repetitive motion, noise exposure, and grasping (2-5 hours per shift).
• Occasional sitting, pushing, pulling, climbing, stooping, balancing, reaching, crouching, and exposure to weather (up to 2 hours per shift).

This position may require handling chemicals that may cause skin or respiratory irritation and working in ventilated areas that may impact respiratory comfort. MSDS information is available. Candidates must not have skin or respiratory sensitivities to these environments.

Compensation

Compensation & Benefits

• Hourly Base DOE
• First-year earning potential of $40,000-60,000, with opportunity for higher earnings for top performers in subsequent years

Benefits Include

• Competitive salary and commission plan
• Health insurance
• 401(k)
• Vacation pay and additional benefits

Company Overview

State Systems, Inc. is a privately owned total protection company based in Memphis, TN, with locations across the Mid-South. For decades, we have embodied our mission of protecting life and property by delivering industry-leading fire protection, life safety, and low-voltage solutions. Our success is built on trust, technical excellence, and a commitment to doing the job right-every time.