Fire Alarm & Life Safety Maintenance Technician

ISS Facility Services - North America; Wilmington (DE); On-site; USD 43,000 - 48,000; Full time

Job summary

ISS Facility Services - North America is seeking a Fire & Life Safety Specialist to support a 24/7 Data Center operations team. You will manage alarms, perform troubleshooting on Notifier and Potter systems, and coordinate PMs and repairs with contractors.

The role requires at least 4 years of Fire/Life Safety experience, NFPA certification, and proficiency with MS Office. This on-site position supports a complex facility with shift work and emergency coverage.

Qualifications

• NFPA Fire/ Life Safety Specialist certification is required.
• Experience with Notifier and Potter Fire systems.
• Minimum of 4 years’ Fire/ Life Safety experience (Device & Sprinkler).
• Able to respond to equipment alarms and troubleshoot systems.
• Proficient with MS Office (Outlook, Word & Excel).
• Able to read and interpret general business literature, regulations.
• Able to read MEP prints and equipment schematics.
• Able to communicate effectively with management and clients.
• Able to use hand tools, test equipment and maintenance shop practices.

Responsibilities

• Assist the Chief Engineer to complete tasks in the O&M program for the Data Center and other spaces.
• Follow building operation rules for the client’s building(s) and use SOPs/MOPs/MMRs.
• Use CMMS to track work and ensure PMs are scheduled and completed.
• Coordinate fire sprinkler system maintenance and repairs; fire device and monitoring systems; AED devices and first aid kits.
• Coordinate fire safety contractors and ensure safe access for vendors.

Skills

NFPA Fire/ Life Safety Specialist cert

Notifier Fire Systems

Potter Fire Systems

4+ years Fire/ Life Safety experience

MS Office (Outlook, Word, Excel)

Read/interpret MEP prints & schematics

Job description

Hourly Wage

ISS offers a competitive compensation package including Benefits, Paid Time Off, and a starting hourly salary of $31.00 per hour -$35.00 per hour.

Fire & Safety System Specia list

Hourly Wage list

ISS offers a competitive compensation package including Benefits, Paid Time Off, and a starting hourly salary of $31.00 per hour -$35.00 per hour.

Work hours

The work hours for this position are Mon - Fri + Weekends 10:00 am - 6:30 pm.

Key Purpose

The Fire & Life System Specialist works in an Operations & Maintenance (O&M) organization that provides a variety of services around the clock, 24/7/365. This role involves maintaining constant awareness of fire and life safety responsibilities. Additionally, the specialist provides O&M services for building systems in other assigned facilities. Duties are performed either individually or as part of a team within the O&M environment.

Success Criteria

• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Follow all company procedures, policies, and rules
• Take direction and respond to supervision
• Communicate with the lead, supervisor, co-workers, managers, and customers professionally
• Support shift lead in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction

Key Areas of Collaboration and Influence

• A solid commitment to the guest experience
• Always remember safety first
• Build respectful relationships with all teammates and quests
• Willingness to take directions from all levels of management
• Coordinate activities with other internal departments

Ideal Candidate Experience

• NFPA Fire/ Life Safety Specialist certification
• Experience with Notifier and Potter Fire systems
• Minimum of 4 years’ experience in Fire/ Life Safety experience (Device & Sprinkler)
• Able to respond to equipment alarms, troubleshoot systems through graphic user interfaces on equipment and systems, and understand system operations adequately to be able to stabilize system operations while specialized OEM technicians are called to the site
• Must be able to use personal computers, MS Office (Outlook, Word & Excel)
• Able to read, analyze, and interpret general business periodicals, journals, technical procedures, or governmental regulations
• Ability to read and understand MEP prints and equipment schematics
• Ability to effectively communicate to management and client representatives
• Able to use hand tools, test equipment, and knowledge of maintenance shop practices

Key Accountabilities

• Assist the Chief Engineer to effectively complete assigned tasks in the O&M program for the Data Center as well as any non-Data Center space(s) assigned
• Follow building operation rules for the client’s building(s)
• Use the SOPS/ MOPS/ MMR’s as appropriate for site operations and maintenance
• Use the computerized maintenance management system (CMMS) to track all work
• Commercial Building Engineering experience
• Flexible work schedule to complete preventive maintenance and deficiency repairs
• Available for 24/7 work and emergency corrective maintenance or action activities
• Coordinate fire sprinkler system’s preventive maintenance and repairs
• Coordinate fire device and monitoring system’s preventive maintenance and repairs
• Coordinate fire extinguisher preventive maintenance and repairs
• Coordinate AED device / first aid kits
• Coordinate fire/ life safety contractors
• Coordinate safe program and training for ISS/ Barclays
• Coordinate fire wardens and first aider programs for ISS/ Barclays
• Coordinate State of Delaware and City of Wilmington fire permits
• Coordinate water treatment program
• Coordinate JHA process
• Coordinate lockout/ tagout program
• Compete daily building rounds
• Complete CMMS preventive maintenance reactive work order
• Ensures that PM’s and work orders are assigned and scheduled each month as well as completed and closed out
• Use the SOPS/ MOPS/ MMR’s as appropriate for site operations and maintenance
• Coordinates with contractors and vendors as needed for the effective and safe accomplishments of maintenance and project work. This task is to see that the contractors and vendors may safely arrive on site, access the facilities properly, be escorted off site. The preservation of the critical load and the safety.

Physical Demands & Work Environment

• While performing the duties of this job, the employee must be able to stand for long periods of time, walk, reach, climb, stoop, kneel, crouch/crawl and occasionally lift and/or move up to 100 pounds
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

Other

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion to add to or change the duties of the position at any time.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.