Utility Maintenance Technician

ISS Facility Services - North America; Social Circle (GA); On-site; USD 71,635,000 - 80,590,000; Full time

Job summary

ISS Facility Services - North America is seeking a Maintenance Technician to repair and maintain company buildings, including administrative and warehouse areas, and to act as a point of contact during emergencies. Duties include painting and patching, minor electrical and plumbing work, drywall repair, use of hand tools, and maintenance of access control systems, grounds, and fire/life safety features.

The ideal candidate has a high school diploma (or trade certificate), 3–5 years of

Qualifications

• High school diploma or trade certificate.
• 3–5 years' maintenance experience.
• Ability to communicate effectively with employees, contractors, and vendors.
• Forklift certification.
• understanding of building systems and safety procedures.

Responsibilities

• Maintain building and respond to emergencies on a 24-hour basis.
• Monitor and replace light bulbs and perform basic repairs.
• Coordinate with vendors to ensure work meets specifications.
• Perform plumbing and electrical tasks and escalate when needed.
• Adhere to GMP space SOPs where applicable.

Skills

Team player

Multi-tasking

Communication

Tools use

Forklift qualified

Education

High school diploma or trade certificate

Tools

Power tools

Hand tools

Access control systems

Electrical repair tools

Job description

Hourly Wage

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $25.00 per hour - $28.00 per hour.

Work Hours

The work hours for this position are Mon-Fri , 6:00 am-2:30 pm.

The Maintenance Technician is responsible for the repairs and maintenance of all departments of the company building, administrative and warehouse, acting as the contact for emergency situations that affect ISS ability to open for business. Additionally, the technician will assess and consider the safety of our employees, the security of our assets, and the service to our clients and team members daily.

Duties include painting and patching, minor electrical repairs, plumbing, drywall repair, usage of hand tools, access control system maintenance, grounds/landscaping maintenance, equipment maintenance and fire/life safety building maintenance. Maintenance activities in the GMP space and pest control implementation require a comprehensive understanding of site level SOP’s.

Success Criteria

• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Follow all company procedures, policies, and rules
• Take direction and respond to supervision
• Communicate with the lead, supervisor, co-workers, managers, and customers professionally
• Support shift lead in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction

Key Areas of Collaboration and Influence

• A solid commitment to the guest experience
• Always remember safety first
• Build respectful relationships with all teammates and quests
• Willingness to take directions from all levels of management
• Coordinate activities with other internal departments

Ideal Candidate Experience

• High school graduate, certificate in trade school or equivalent work experience
• 3 - 5 years’ work experience
• Must understand how things work (facility related)
• Must be able to effectively communicate (oral and written) with all employees, contractors, and vendors
• Self - starter and team player
• Ability to prioritize and manage multi functional tasks
• Ability to work quickly and effectively under pressure
• Ability to use standard powered and non-powered tools
• Forklift qualified

Key Accountabilities

• Assists with maintaining the building; immediately responds to building emergencies on a 24 - hour basis
• Monitors and replaces light bulbs in all assigned facilities, as needed
• Monitors contractor performance and works closely with outside vendors and contractors to ensure work is completed according to specifications
• Performs basic plumbing and electrical work and determines when further attention is required
• Performs other maintenance duties as assigned by the Building Maintenance Supervisor

Physical Demands & Work Environment

• While performing the duties of this job, the employee must be able to stand for long periods of time, walk, reach, climb, stoop, kneel, crouch/crawl and occasionally lift and/or move up to 100 pounds
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• Must be able to work under pressure and time deadlines during peak periods
• While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts; high, unsafe places; fumes/airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration
• Occasionally exposed to wet and/or humid conditions
• The noise level in the work environment is frequently loud

HSEQ Compliance:

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.