Fire & Emergency Dispatch Operator I

State of South Carolina; South Carolina; On-site; USD 42,000 - 56,000; Full time

Job summary

State of South Carolina is seeking a Dispatcher to receive reports and dispatch fire suppression personnel using CAD, two-way radio, and telephone. You will maintain records and ensure accurate location tracking of dispatched staff while coordinating communications between crews and the Dispatch Center.

The role requires a high school diploma, 35 WPM typing, basic computer skills, and an IS-700 certification within the first year. A criminal background check and drug test are required.

Qualifications

• High school diploma or equivalent.
• Typing 35 WPM and basic computer proficiency.
• Completion of IS-700 within first year of employment.
• Criminal background check and drug test are required.

Responsibilities

• Receive reports of fires, law enforcement needs, storms, and other incidents from the public, 911 systems, and safety officers; dispatch personnel via CAD, two-way radio, and telephone.
• Maintain accurate records of all dispatched personnel and their locations.
• Provide two-way radio contact between firefighters, field personnel, and the Dispatch Center.
• Use CAD to process smoke management information and ensure compliance with guidelines.
• Perform dispatch and related duties on daily task lists to support the agency's mission and initiatives.
• Perform other duties in support of the Forestry Commission's mission and strategic plan.

Skills

Typing 35 WPM

Basic computer proficiency

Active listening

Customer service

Communication skills

Education

High school diploma

IS-700 (NIMS) within first year

Job description

State of South Carolina is seeking a Dispatcher to receive reports and dispatch fire suppression personnel using CAD, two-way radio, and telephone. You will maintain records and ensure accurate location tracking of dispatched staff while coordinating communications between crews and the Dispatch Center.

The role requires a high school diploma, 35 WPM typing, basic computer skills, and an IS-700 certification within the first year. A criminal background check and drug test are required.