Fire Dispatcher: Critical Incident Communications

County Emergency Communications; Missouri; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Missouri is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews at a busy communications center.

Able to handle accurate data entry, maps, and radio communication, with flexibility for varied shifts and overtime for major incidents.

Qualifications

• High school diploma or equivalent commonly required, with some employers seeking dispatch training.
• Fire dispatch certification or emergency medical dispatch training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Computer systems

Attention to detail

Education

High school diploma

Equivalency credential

Tools

Dispatch software

Radio systems

Maps tools

Job description

County Emergency Communications in Missouri is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert appropriate resources, and maintain communication with responding crews at a busy communications center.

Able to handle accurate data entry, maps, and radio communication, with flexibility for varied shifts and overtime for major incidents.