Fire Dispatcher: Critical Emergency Communications

Emergency Telecommunicator Services; Riga Township (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Riga, MI seeks skilled Fire Dispatchers to coordinate fire service responses and maintain incident details with dispatch software and radio networks.

You will receive incident data, alert units, and monitor status across shifts, including nights and weekends, with overtime during major incidents. A strong focus on accuracy and communication is essential.

Qualifications

• High school diploma or GED required or equivalent.
• Experience with computer systems, data entry, maps, and radio comms.
• Fire dispatch training or EMS/incident-management coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information.
• Alert stations and dispatch units using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and updates.

Skills

Computer systems

Data entry

Maps

Radio communication

Education

High school diploma or GED

Tools

Dispatch software

Radio consoles

Job description

Emergency Telecommunicator Services in Riga, MI seeks skilled Fire Dispatchers to coordinate fire service responses and maintain incident details with dispatch software and radio networks.

You will receive incident data, alert units, and monitor status across shifts, including nights and weekends, with overtime during major incidents. A strong focus on accuracy and communication is essential.