Fire Dispatcher: Palm Springs Emergency Communications

County Emergency Communications; Palm Springs (CA); On-site; USD 50,000 - 80,000; Full time

Job summary

County Emergency Communications in Palm Springs is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain continuous radio communication with responding crews.

Applicants should have strong data-entry skills, comfort with computer systems and maps, and the ability to follow established procedures. Training and certifications may be required depending on the assignment.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

County Emergency Communications in Palm Springs is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain continuous radio communication with responding crews.

Applicants should have strong data-entry skills, comfort with computer systems and maps, and the ability to follow established procedures. Training and certifications may be required depending on the assignment.