Critical Fire Dispatch Specialist

911 Emergency Communications; Palm Desert (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Palm Desert Fire Department is seeking a dedicated Fire Dispatcher to coordinate critical emergency responses and maintain clear communications with responding crews. The role emphasizes accuracy in data entry and radio discipline in a fast-paced environment, including night, weekend, and holiday shifts.

Applicants should have a high school diploma and relevant dispatch training; certification may be required for certain assignments.

Qualifications

• High school diploma or GED required or equivalent.
• Dispatch experience or training may be preferred.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Job description

Palm Desert Fire Department is seeking a dedicated Fire Dispatcher to coordinate critical emergency responses and maintain clear communications with responding crews. The role emphasizes accuracy in data entry and radio discipline in a fast-paced environment, including night, weekend, and holiday shifts.

Applicants should have a high school diploma and relevant dispatch training; certification may be required for certain assignments.