Fire Dispatcher: Overtime-Eligible Emergency Communications

Emergency Telecommunicator Services; Knightdale (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Emergency Telecommunicator Services in Knightdale, NC seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role requires organized information handling, accurate data entry, and adherence to established response plans. Fire dispatch training may be required for certain assignments.

Qualifications

• High school diploma or GED required.
• Strong data entry and mapping skills are essential.
• Fire dispatch training or related emergency communications training preferred.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Calm under pressure

Radio communication

Education

High school diploma or GED

Fire dispatch training

Tools

CAD systems

Job description

Emergency Telecommunicator Services in Knightdale, NC seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role requires organized information handling, accurate data entry, and adherence to established response plans. Fire dispatch training may be required for certain assignments.