Fire Dispatcher: Incident Communications & Response

911 Emergency Communications; Harrison (ME); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Harrison, ME seeks skilled Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communication while following established plans.

Role requires organized information handling, accurate data entry, and the ability to work in a fast-paced environment with shift work and overtime as needed.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Computer systems

Fire dispatch training

Education

High school diploma

Tools

Radio equipment

Job description

911 Emergency Communications in Harrison, ME seeks skilled Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communication while following established plans.

Role requires organized information handling, accurate data entry, and the ability to work in a fast-paced environment with shift work and overtime as needed.