Fire Dispatcher: Essential Emergency Communications Pro

911 Emergency Communications; Glen Mills (Delaware County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Glen Mills, PA seeks qualified Fire Dispatcher to coordinate emergency responses and maintain critical information flow. Responsibilities include receiving reports, verifying locations, alerting stations, and monitoring status across channels.

Applicants should have a high school diploma; certifications in fire dispatch, EMS dispatch, or incident management are preferred for certain assignments. Shift work, including nights and weekends, may be required.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant updates

Skills

Radio communication

Data entry

Attention to detail

Communication skills

Education

High school diploma

Tools

Dispatch software

Computer systems

Job description

911 Emergency Communications in Glen Mills, PA seeks qualified Fire Dispatcher to coordinate emergency responses and maintain critical information flow. Responsibilities include receiving reports, verifying locations, alerting stations, and monitoring status across channels.

Applicants should have a high school diploma; certifications in fire dispatch, EMS dispatch, or incident management are preferred for certain assignments. Shift work, including nights and weekends, may be required.