Dynamic Fire Dispatcher & Communications Specialist

Emergency Telecommunicator Services; West Grove (PA); On-site; USD 50,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in West Grove, PA seeks a Fire Dispatcher to coordinate emergency responses and maintain critical incident communications. The role requires organizing information, precise data entry, and clear radio communication across shifts.

Applicants should have a high school diploma; fire dispatch or EMS training may be required for certain assignments. This position involves indoor work at communications workstations with full shift coverage including nights and

Qualifications

• High school diploma or equivalent is commonly required.
• Fire dispatch certification or EMS dispatch training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Attention to detail

Maps & computer systems

Education

High School Diploma or equivalent

Tools

Incident management software

Job description

Emergency Telecommunicator Services in West Grove, PA seeks a Fire Dispatcher to coordinate emergency responses and maintain critical incident communications. The role requires organizing information, precise data entry, and clear radio communication across shifts.

Applicants should have a high school diploma; fire dispatch or EMS training may be required for certain assignments. This position involves indoor work at communications workstations with full shift coverage including nights and