Fire Dispatcher — Emergency Communications Pro

911 Emergency Communications; Jefferson (SD); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Jefferson, SD seeks experienced Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain clear radio communications with responding crews.

This role requires organized information handling, accuracy in data entry, and adherence to established response plans. Dispatchers may be scheduled for overnight, weekend, holiday, and overtime shifts to ensure continuous coverage.

Qualifications

• High school diploma or equivalent required.
• Fire dispatch training or certification may be required for some assignments.
• Comfort with computer systems, data entry, maps, and radio communications.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

911 Emergency Communications in Jefferson, SD seeks experienced Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain clear radio communications with responding crews.

This role requires organized information handling, accuracy in data entry, and adherence to established response plans. Dispatchers may be scheduled for overnight, weekend, holiday, and overtime shifts to ensure continuous coverage.