Emergency Fire Dispatcher — 24/7 Incident Communications

911 Emergency Communications; South Charleston (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications seeks skilled Fire Dispatcher to coordinate responses for fires, rescues, and hazards in the South Charleston area. You will handle incident information, alert resources, and maintain clear radio communications with responding crews.

The role emphasizes organized information handling, adherence to response plans, and ongoing communication with authorized personnel. Overtime and shift coverage may be required depending on incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organized information handling

Clear radio communication

Attention to detail

Education

High school diploma or GED

Tools

Fire dispatch software

Radio communication systems

Job description

911 Emergency Communications seeks skilled Fire Dispatcher to coordinate responses for fires, rescues, and hazards in the South Charleston area. You will handle incident information, alert resources, and maintain clear radio communications with responding crews.

The role emphasizes organized information handling, adherence to response plans, and ongoing communication with authorized personnel. Overtime and shift coverage may be required depending on incidents.