Fire Dispatcher: Emergency Communications Pro

911 Emergency Communications; Decatur (IN); On-site; USD 40,000 - 56,000; Full time

Job summary

911 Emergency Communications in Decatur, IN is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers work at information-rich workstations, verifying locations, alerting resources, and maintaining radio communication with responding crews.

Role requires attention to detail, computer aptitude, and clear radio communication. Positions may involve overnight shifts, weekends, and overtime to cover major incidents and emergencies.

Qualifications

• High school diploma or equivalent required; training may be provided.
• Comfort with computer systems, data entry, maps, and radio communications.
• Fire dispatch certification or EMS dispatch training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks; alert stations and dispatch apparatus.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry accuracy

Map reading

Computer systems

Education

High school diploma or equivalent

Fire dispatch training/EMS dispatch training

Job description

911 Emergency Communications in Decatur, IN is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers work at information-rich workstations, verifying locations, alerting resources, and maintaining radio communication with responding crews.

Role requires attention to detail, computer aptitude, and clear radio communication. Positions may involve overnight shifts, weekends, and overtime to cover major incidents and emergencies.