Fire Dispatcher: Emergency Communications & Incidents

911 Emergency Communications; Charlotte (NC); On-site; USD 45,000 - 70,000; Full time

Job summary

911 Emergency Communications in Winston, NC is seeking dedicated Fire Dispatcher talent to coordinate fire service responses from our communications hub. The role requires precise data handling, clear radio communication, and adherence to established incident response plans while supporting crews on-site at the Winston location.

Applicants should be prepared for varied shifts, including overnight, weekends, and holidays, with opportunities for training and professional development in fire

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction or seek dispatchers with fire communications training.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Winston, NC is seeking dedicated Fire Dispatcher talent to coordinate fire service responses from our communications hub. The role requires precise data handling, clear radio communication, and adherence to established incident response plans while supporting crews on-site at the Winston location.

Applicants should be prepared for varied shifts, including overnight, weekends, and holidays, with opportunities for training and professional development in fire