Fire Dispatcher: Critical Incident Communications

County Emergency Communications; Penrose (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime pay

Shift premiums

Job summary

County Emergency Communications in Penrose, NC seeks a Fire Dispatcher to coordinate emergency responses and maintain clear lines of communication with responding crews. The role emphasizes accurate data handling, radio communication, and adherence to established procedures.

Applicants should be comfortable with computer systems, maps, and data entry. Fire dispatch or EMS training may be required for certain assignments, and shifts may include overnight or weekend coverage depending on incidents.

Qualifications

• High school diploma or equivalent required.
• Comfort with computer systems and accurate data entry.
• Fire dispatch certification or EMS training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organized information handling

Clear radio communication

Data entry accuracy

Maps literacy

Computer systems proficiency

Education

High School Diploma or equivalent

Job description

County Emergency Communications in Penrose, NC seeks a Fire Dispatcher to coordinate emergency responses and maintain clear lines of communication with responding crews. The role emphasizes accurate data handling, radio communication, and adherence to established procedures.

Applicants should be comfortable with computer systems, maps, and data entry. Fire dispatch or EMS training may be required for certain assignments, and shifts may include overnight or weekend coverage depending on incidents.