Fire Dispatcher: Emergency Communications (All Shifts)

911 Emergency Communications; Gilman (IA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Gilman, IA seeks fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling and clear radio communication, with duties to keep incident details current while following established response plans and directions from authorized personnel.

Qualifications

• A high school diploma or GED is commonly required.
• Experience with computer systems and accurate data entry is desirable.
• Fire dispatch certification or EMS training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Education

High School Diploma or GED

Job description

911 Emergency Communications in Gilman, IA seeks fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling and clear radio communication, with duties to keep incident details current while following established response plans and directions from authorized personnel.