Fire Dispatcher: Critical Incident Response & Communications

911 Emergency Communications; Maryland; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime pay

Shift premiums

Job summary

911 Emergency Communications invites applications for Fire Dispatcher positions in Sparks Glencoe, MD. Dispatchers coordinate fire responses, verify locations, alert resources, and maintain radio communications with responding crews.

Candidates typically hold a high school diploma, may require fire dispatch training, and must be comfortable with computers and maps. These roles may involve rotating shifts, overtime, and on-call coverage to support major incidents.

Qualifications

• This role requires organized information handling and clear radio communication.
• Fire dispatch certification or incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Information management

Education

High school diploma or GED

Job description

911 Emergency Communications invites applications for Fire Dispatcher positions in Sparks Glencoe, MD. Dispatchers coordinate fire responses, verify locations, alert resources, and maintain radio communications with responding crews.

Candidates typically hold a high school diploma, may require fire dispatch training, and must be comfortable with computers and maps. These roles may involve rotating shifts, overtime, and on-call coverage to support major incidents.