Fire Dispatcher: Critical Incident Coordinator (Shift Work)

County Emergency Communications; Town of Cato (NY); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

County Emergency Communications in Town of Cato, NY, is seeking Fire Dispatcher opportunities. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, alert resources, and maintain continuous radio communications with responding crews.

Applicants should be comfortable handling incident information, using computer systems, maps, and radios while following established response plans and directions from authorized personnel.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Information management

Attention to detail

Education

High school diploma or equivalent

Tools

Computer systems

Maps

Job description

County Emergency Communications in Town of Cato, NY, is seeking Fire Dispatcher opportunities. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, alert resources, and maintain continuous radio communications with responding crews.

Applicants should be comfortable handling incident information, using computer systems, maps, and radios while following established response plans and directions from authorized personnel.