Fire Dispatcher: Critical Incident Communicator

911 Emergency Communications; Cornell Township (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

911 Emergency Communications in Cornell, MI is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role emphasizes organized information handling, clear radio communication, and adherence to established response plans.

Dispatchers must maintain accurate incident details, monitor radio channels, and relay critical information to responding crews. Fire dispatch certification or related training may be required for certain assignments.

Qualifications

• High school diploma or equivalent is commonly required.
• Dispatchers should be comfortable with computer systems and data entry.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Information management

Data entry

Maps

Computer systems

Education

High school diploma or equivalent

Tools

Maps

Computer systems

Job description

911 Emergency Communications in Cornell, MI is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role emphasizes organized information handling, clear radio communication, and adherence to established response plans.

Dispatchers must maintain accurate incident details, monitor radio channels, and relay critical information to responding crews. Fire dispatch certification or related training may be required for certain assignments.