Fire Dispatcher - Critical Incident Communications Lead

911 Emergency Communications; Massillon (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime pay

Job summary

911 Emergency Communications in Massillon, OH seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous incidents. The role requires careful information handling, precise data entry, and effective radio communication with responding crews.

Dispatchers may work at varying hours, including nights and weekends, and must follow established response plans while maintaining current incident details.

Qualifications

• A high school diploma or GED is commonly required.
• Fire dispatch certification or related training may be required for certain assignments.
• Applicants should be comfortable with computer systems, data entry, maps, and radio communications.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.

Skills

Radio communication

Data entry

Computer literacy

Maps

Education

High school diploma or GED

Job description

911 Emergency Communications in Massillon, OH seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous incidents. The role requires careful information handling, precise data entry, and effective radio communication with responding crews.

Dispatchers may work at varying hours, including nights and weekends, and must follow established response plans while maintaining current incident details.