Fire Communications Dispatcher – 24/7 Emergency Ops

911 Emergency Communications; Massillon (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Massillon, OH seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, alert units, and maintain radio communications.

This position requires precise data entry, calm decision-making, and the ability to work shift schedules including nights, weekends, and holidays; dispatcher training may be provided.

Qualifications

• Requires ability to handle incident information clearly and accurately.
• Proficiency with radio communications and unit coordination.
• Attention to detail and ability to follow procedures.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus with approved assignments.
• Monitor radio channels and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and updates.

Skills

Information handling

Radio communication

Attention to detail

Multitasking

Education

High school diploma

Tools

Dispatch software

Maps

Computer systems

Job description

911 Emergency Communications in Massillon, OH seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, alert units, and maintain radio communications.

This position requires precise data entry, calm decision-making, and the ability to work shift schedules including nights, weekends, and holidays; dispatcher training may be provided.