Fire Dispatcher — Critical Incident Communications

911 Emergency Communications; Williamsville (MO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Williamsville, MO, is seeking skilled Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communication with responding crews.

Applicants should have a high school diploma or GED; fire dispatch certification or EMS dispatch training may be required for some assignments. Positions may include night shifts, weekends, and overtime based on incident needs.

Qualifications

• A high school diploma or GED is commonly required.
• Some employers require fire dispatch certification, emergency medical dispatch training, or incident-management coursework.
• Entry-level instruction is provided by some employers.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Computer systems

Data entry accuracy

Maps

Radio communication

Education

High school diploma or GED

Fire dispatch certification/training

Job description

911 Emergency Communications in Williamsville, MO, is seeking skilled Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communication with responding crews.

Applicants should have a high school diploma or GED; fire dispatch certification or EMS dispatch training may be required for some assignments. Positions may include night shifts, weekends, and overtime based on incident needs.