Fire Dispatcher: Critical Incident Communications

Emergency Telecommunicator Services; Vestavia Hills (AL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in Vestavia, AL, is seeking fire dispatchers to coordinate emergency responses from centralized communications hubs. The role emphasizes precise radio communication, accurate data entry, and adherence to established response plans to protect lives and property.

Applicants should have a high school diploma and may need fire dispatch or emergency medical dispatch training; some positions require incident-management coursework.

Qualifications

• High school diploma or equivalent is commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for some assignments.
• Experience with incident-management coursework can be beneficial.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Attention to detail

Education

High school diploma

Tools

Computer systems

Job description

Emergency Telecommunicator Services in Vestavia, AL, is seeking fire dispatchers to coordinate emergency responses from centralized communications hubs. The role emphasizes precise radio communication, accurate data entry, and adherence to established response plans to protect lives and property.

Applicants should have a high school diploma and may need fire dispatch or emergency medical dispatch training; some positions require incident-management coursework.