Fire Dispatcher: Critical Incident Communications

911 Emergency Communications; St. Helena (NE); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Saint Helena, NE seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio contact with responding crews, while following established response plans.

Success requires organized information handling, accurate data entry, and calm, clear communication on radio channels. Training and ongoing certs may be required by agencies.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or recognized equivalency

Tools

Computer systems

Job description

911 Emergency Communications in Saint Helena, NE seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio contact with responding crews, while following established response plans.

Success requires organized information handling, accurate data entry, and calm, clear communication on radio channels. Training and ongoing certs may be required by agencies.