Fire Dispatch Specialist: Critical Incident Communications

County Emergency Communications; Louisiana; On-site; USD 40,000 - 56,000; Full time

Job summary

County Emergency Communications in Saint Bernard, LA seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will gather incident details, verify locations, alert relevant stations, and maintain continuous radio communications for responders.

The role requires strong data entry, map reading, and radio communication skills, with willingness to work varied shifts including nights and weekends.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry accuracy

Organizational skills

Attention to detail

Map reading

Education

High school diploma or GED

Tools

Radio consoles

Dispatch software

Job description

County Emergency Communications in Saint Bernard, LA seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will gather incident details, verify locations, alert relevant stations, and maintain continuous radio communications for responders.

The role requires strong data entry, map reading, and radio communication skills, with willingness to work varied shifts including nights and weekends.