Fire Dispatcher: Critical Emergency Communications

Emergency Telecommunicator Services; Churchton (MD); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services is seeking Fire Dispatchers to coordinate emergency responses from the Churchton, MD area. You will receive incident reports, verify locations, and dispatch units using approved plans while maintaining clear radio communication.

The role emphasizes attention to detail, data accuracy, and ability to work across multiple agencies. Entry‑level support is common, with some postings requiring fire dispatch credentials and ongoing training.

Qualifications

• High school diploma or GED required; some employers seek certified dispatchers.
• Comfort with computers, data entry, maps, and radio communications.
• Fire dispatch certification or EMS dispatch coursework may be required for certain postings.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay occupant, hazard, and changing condition details.
• Process requests for additional resources through established procedures.
• Coordinate mutual‑aid communications when assigned.
• Record dispatch times and unit movements during incidents.

Skills

Radio communication

Information management

Attention to detail

Team coordination

Education

High school diploma or GED

Tools

Computer-aided dispatch software

Radio systems

Job description

Emergency Telecommunicator Services is seeking Fire Dispatchers to coordinate emergency responses from the Churchton, MD area. You will receive incident reports, verify locations, and dispatch units using approved plans while maintaining clear radio communication.

The role emphasizes attention to detail, data accuracy, and ability to work across multiple agencies. Entry‑level support is common, with some postings requiring fire dispatch credentials and ongoing training.