Fire Dispatcher: Critical Communications Pro (Shift & OT)

911 Emergency Communications; Armagh (Indiana County); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime opportunities

Shift premiums

Job summary

911 Emergency Communications in Armagh, PA seeks dedicated Fire Dispatcher personnel to coordinate fire service responses and maintain essential communications during incidents. Responsibilities include documenting reports, verifying locations, alerting stations, and monitoring channels to ensure rapid, accurate dispatching.

Applicants should have a high school diploma, be comfortable with computer systems and data entry, and may require fire dispatch or EMS training for certain assignments.

Qualifications

• High school diploma or GED commonly required.
• Comfort with computer systems, data entry, maps, and radio communication.
• Fire dispatch certification or EMS/incident-management coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Organized information handling

Education

High school diploma or GED

Job description

911 Emergency Communications in Armagh, PA seeks dedicated Fire Dispatcher personnel to coordinate fire service responses and maintain essential communications during incidents. Responsibilities include documenting reports, verifying locations, alerting stations, and monitoring channels to ensure rapid, accurate dispatching.

Applicants should have a high school diploma, be comfortable with computer systems and data entry, and may require fire dispatch or EMS training for certain assignments.