Fire Dispatcher: Critical Incident Communications Pro

County Emergency Communications; Hannastown (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in Hannastown, PA is seeking Fire Dispatcher personnel to manage incident information, coordinate dispatches, and maintain radio communications for fire services. The role emphasizes precise data handling, quick decision-making, and adherence to established response plans.

Experience with fire communications training or related coursework is beneficial. Candidates should be prepared for variable shifts, including overnights and weekends, with potential overtime

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma or GED

Job description

County Emergency Communications in Hannastown, PA is seeking Fire Dispatcher personnel to manage incident information, coordinate dispatches, and maintain radio communications for fire services. The role emphasizes precise data handling, quick decision-making, and adherence to established response plans.

Experience with fire communications training or related coursework is beneficial. Candidates should be prepared for variable shifts, including overnights and weekends, with potential overtime