Fire Dispatcher: Critical Communications & Overtime

Emergency Telecommunicator Services; Jonesville (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in Jonesville, NC seeks a dedicated Fire Dispatcher to coordinate emergency responses and maintain communications with responding crews. You will receive incident information, verify locations, alert stations, and manage ongoing incident status from a central communications hub.

The role requires strong data handling skills, radio discipline, and the ability to work in a high-pressure environment.

Qualifications

• High school diploma or GED required.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.
• Comfort with computer systems, maps, and radio communications.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services in Jonesville, NC seeks a dedicated Fire Dispatcher to coordinate emergency responses and maintain communications with responding crews. You will receive incident information, verify locations, alert stations, and manage ongoing incident status from a central communications hub.

The role requires strong data handling skills, radio discipline, and the ability to work in a high-pressure environment.