Fire Dispatcher: Critical Communications Operator

911 Emergency Communications; Thomaston (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Overtime eligibility

Shift premiums

Job summary

911 Emergency Communications in Thomaston seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio contact with responding crews in a fast-paced environment.

Applicants should be organized, able to handle data entry and maps, and comfortable with computer systems and radio communication. Training and certifications may be required for specific assignments.

Qualifications

• High school diploma or equivalent is commonly required.
• Some employers offer entry-level instruction.
• Fire dispatch certification or EMS/incident-management coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Thomaston seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio contact with responding crews in a fast-paced environment.

Applicants should be organized, able to handle data entry and maps, and comfortable with computer systems and radio communication. Training and certifications may be required for specific assignments.